
Introduction
As our group discussed possible ideas for this project, the thought of what goes on during bus rides caught our interest. We chose to observe and discover the social norms and unwritten rules on buses from the Duluth Transit Authority. There is a wide demographic of riders from workers to shoppers to students and we wanted to see how they interacted with each other on the bus, or if they did at all. Some of the main unwritten rules we saw were that students sit anywhere unless there are older riders in the front, that riders don't stand when there are open seats, and riders tend to take up one seat in a row with an empty seat next to them. We tried breaking some of the norms by sitting on the inside of a rider and by standing during a bus ride.Unwritten Rules/Social Norms
Many people use the buses every day, and the riders can vary from random users to people who rely on the bus system daily. We feel that the bus route is a daily Beat for many of these bus riders. Jorgensen said that using a pencil and paper is the best way to take brief notes, this helped us stay more low-key during the rides. We sat in several different areas during our bus rides and came to these observations:"Seating Arrangements"
* Older riders tend to sit towards the front
* Younger and early middle-aged Non-student riders sit closer to the side exit door
* Students will sit anywhere, but sit towards the back when there are older riders in the front
* Riders almost never switch seats when on the bus
* Most females will sit towards the front, whereas most males sit in the middle and back
* The majority of everyone sits on the bus when there are open seats
* Younger and older riders rarely sat next to or talked to each other
"Distance Rule"
* Women sit next to each other when talking
* Men have a space of 1-3 seats when talking to each other
"Gemeinschaft/Gesselschaft/Techno$chaft"
* There are usually 1-3 riders with headphones on
* About 50% of the time there is a rider casually talking to the bus driver
* Strangers won't talk unless they possess a common item to talk about
"Following Norms"
* When one rider had his leg in the aisle, most riders in the vicinity did the same thing
* Very few riders looked at ads; most were either talking, looking down, or looking out the window
Exceptions:
* One female moved and sat behind another female after noticing her and talked
* One male got on the bus and sat next to another male and talked; both had bags
* One female stood half the ride blocking the exit door, but only sat down when a full row opened up.
* As one large group talking to each other dispersed at random stops, they changed seats and sat closer
Extreme:
* One man noticed us looking around and taking notes and kept staring at us; when he got off the bus he put his hands up to the window and stared at us with an awkward look on his face
Two groups of people we didn't encounter were people with disabilities and people riding bikes. There were only two instances when a child rode with their mother, so there was a lack of data for this group.
Interventions
We chose a couple ways to intervene with the unwritten rules: One was to try and sit in the seat on the inside of a stranger, another was to talk to strangers about the seldom looked at ads, and the final one was to stand an entire bus ride.~~~When we asked to sit next to the window when the aisle seat was taken:
* 5/9 moved for us
* 2/9 got up and sat somewhere else
* 1/9 moved to the window seat
* 1/9 ignored us
~~~We approached riders about their opinion on ads vs. art on buses:
* 1/18 said they don't look at the ads, and then put their headphones on
* 3/18 said “I don't care” and ignored us
* 3/18 discussed how art would make the rides better
* 1 of them said it would make Duluthians more cultured
* 11/18 hesitated or looked at ads then answered
* 3/11 said the advertisements were fine
* 8/11 said they would like to see art on buses
~~~When one of us stood on the bus with open seats available:
* Less than half of the riders looked around at empty seats and then stared
* Some just looked briefly and then went back to their business
* One group talking to each other looked for a short period and after something was said they laughed
* An older male rider asked why I chose to stand
* Told him we wanted to see how people reacted to less normal behavior
* Rider said “That's definitely unusual [standing] when there are empty seats”
Some of the information gathered was from only one side of bus during a ride. We found that slightly more than 50% of the riders are courteous enough to. Also, we would say about 95% of the time a rider would sit in an empty row before sitting next to a stranger.
Class Connections
Everyone is always observing when they are participating, but not everyone is attentive to everything that is happening. Jorgensen talks about two ways of observing while participating. As daily riders we are all taking part in "Unfocused Observations"; we notice changes on the bus, but don't acknowledge or see the underlying meaning of what is happening. Through our project we used "More Focused Observations"; you become selective in what you are interested in and focus your attention on those matters. We found connections to the "Plaza" video and how Whyte stated that when one person shifts or changes posture others follow. We saw this when many riders had their legs out in the aisle. Our interventions were similar to the Clandestine Insurgent Rebel Clown Army. We did this by standing when everyone else sat and invading personal spaces when there were other options. We were clearly going against the flow of the other riders and what they were used to.Conclusion
We discovered many unwritten rules for bus rides, but some of them did not hold on every bus ride. After analyzing all of our data we saw a few unwritten rules that stayed true. The older riders stayed towards the front, whereas younger riders did intermix throughout the bus. When people talked, either they generally knew each other or else a comment or item like a book connected them when they conversed. It was difficult to observe the random flow of riders on many of the bus rides so some of our data only came from one side of the bus. Having more time and 2 to 3 more group members we could have studied more bus rides, and everyone on each bus. We would have been able to observe the reaction of other riders when we as a large group intervened by talking as a group, moving around the bus to talk to different people we knew, and filling up areas of the bus to see where people would sit instead of their designated spot. 



























